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Privacy Policy

Last Updated: January 20, 2024

Table of Contents

  • 1. Introduction
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Information Sharing and Disclosure
  • 5. Cookies and Tracking Technologies
  • 6. Data Retention
  • 7. Data Security
  • 8. Your Rights
  • 9. International Data Transfers
  • 10. Children's Privacy
  • 11. Changes to This Policy
  • 12. Contact Us

1. Introduction

Welcome to Cubemobi Network Technology Limited ("Cubemobi", "we", "us", or "our"). We are committed to protecting your privacy and ensuring you have a positive experience when using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile advertising platform, or engage with our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Company Information:
Cubemobi Network Technology Limited
Room 2105, Trend Centre, 29-31 Cheung Lee Street, Chai Wan, Hong Kong
Email: [email protected]

2. Information We Collect

2.1 Information You Provide Directly

We may collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, company name, and job title when you contact us or register for our services.
  • Account Information: Username, password, and account preferences when you create an account on our platform.
  • Business Information: Company details, billing address, payment information, and tax identification numbers for business clients.
  • Communication Data: Information contained in your communications with us, including inquiries, feedback, and support requests.
  • Marketing Preferences: Your preferences for receiving marketing communications and other information from us.

2.2 Information Collected Automatically

When you access our website or use our services, we automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, browser type and version, and mobile network information.
  • Log Data: IP address, access times, pages viewed, referring URL, and other statistics about your interactions with our website.
  • Location Information: General location information based on your IP address, and with your consent, more precise location information.
  • Usage Data: Information about how you use our services, including clicks, page views, and feature usage.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Advertising partners and data providers
  • Analytics providers
  • Social media platforms (when you link your accounts)
  • Business partners and affiliates
  • Publicly available sources

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Service Delivery To provide, maintain, and improve our mobile advertising platform and services.
Communication To respond to your inquiries, send service notifications, and provide customer support.
Analytics To analyze usage patterns, measure campaign performance, and improve our services.
Marketing To send promotional materials, newsletters, and marketing communications (with your consent).
Security To detect, prevent, and address fraud, security issues, and technical problems.
Legal Compliance To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Partners

We may share aggregated or de-identified information with our advertising partners and business affiliates for analytics and marketing purposes. This information cannot be used to identify you personally.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or when we believe disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Protect against legal liability

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our website and services.

5.1 Types of Cookies We Use

Cookie Type Purpose
Essential Cookies Required for the website to function properly. Cannot be disabled.
Performance Cookies Help us understand how visitors interact with our website by collecting anonymous information.
Functional Cookies Remember your preferences and personalize your experience.
Advertising Cookies Used to deliver relevant advertisements and track ad campaign performance.

5.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if cookies are disabled.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

The retention period may vary depending on the context of the services we provide and our legal obligations. When we no longer need your personal information, we will securely delete or anonymize it.

Retention Guidelines:
- Account data: Retained while your account is active and for 3 years after closure
- Transaction records: Retained for 7 years for tax and legal purposes
- Communication records: Retained for 2 years from last communication
- Analytics data: Retained in aggregated form indefinitely

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: All data transmissions are encrypted using TLS/SSL protocols.
  • Access Controls: Strict access controls and authentication mechanisms to limit access to personal data.
  • Regular Audits: Regular security assessments and penetration testing.
  • Employee Training: Ongoing security awareness training for all employees.
  • Incident Response: Established procedures for detecting and responding to data breaches.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of your data in a structured, commonly used, machine-readable format.

8.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

8.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, ongoing business relationships).

8.4 Restriction and Objection

You have the right to request that we restrict the processing of your personal information or object to certain types of processing.

8.5 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including:

  • Standard contractual clauses approved by relevant authorities
  • Binding corporate rules for transfers within our group
  • Ensuring third parties are certified under applicable frameworks

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

If you believe that we might have any information from or about a child under 16, please contact us at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Cubemobi Network Technology Limited
Data Protection Officer
Room 2105, Trend Centre, 29-31 Cheung Lee Street, Chai Wan, Hong Kong

Email: [email protected]
Phone: (852) 2521 1661

We will respond to your inquiry as soon as possible, typically within 30 days.

Cubemobi

Cubemobi Network Technology Limited

Room 2105, Trend Centre, 29-31 Cheung Lee Street, Chai Wan, Hong Kong

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